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Evidence Guide: ICTTEN606 - Manage a common channel signalling network

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTTEN606 - Manage a common channel signalling network

What evidence can you provide to prove your understanding of each of the following citeria?

Analyse signalling and digital path alarms and clear network faults

  1. Obtain relevant legislation, codes, regulations and standards to prepare for the task
  2. Activate alarm management system to produce a trouble report and verify common channel signalling (CCS) and data faults or problems
  3. Investigate cause of alarm and analyse results to determine appropriate repair action and allocate resources
  4. Monitor repair and restoration procedures to ensure commitment to specified timelines and initiate escalation procedures as appropriate and according to enterprise procedures
  5. Reset alarms on completion of repair and monitor subsequent alarms to ensure no re-occurrence of the problem
Obtain relevant legislation, codes, regulations and standards to prepare for the task

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Activate alarm management system to produce a trouble report and verify common channel signalling (CCS) and data faults or problems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Investigate cause of alarm and analyse results to determine appropriate repair action and allocate resources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor repair and restoration procedures to ensure commitment to specified timelines and initiate escalation procedures as appropriate and according to enterprise procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reset alarms on completion of repair and monitor subsequent alarms to ensure no re-occurrence of the problem

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor integrity of data received on equipment ports

  1. Activate alarm screens and monitor port times on a regular basis to ensure procedures are running
  2. Clear port blockage and problems on completion of planned works and log in appropriate database
  3. Monitor repair and restoration procedures to ensure commitment to specified timelines and initiate escalation procedures as appropriate and according to enterprise procedures
Activate alarm screens and monitor port times on a regular basis to ensure procedures are running

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clear port blockage and problems on completion of planned works and log in appropriate database

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor repair and restoration procedures to ensure commitment to specified timelines and initiate escalation procedures as appropriate and according to enterprise procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and acceptance test repair

  1. Verify network stabilisation throughout repair and monitor repair action to ensure minimal impact on the overall network
  2. Undertake acceptance testing according to prescribed operating procedures
  3. Monitor network stability on completion and refer problems to appropriate area for action
  4. Block alarms for out-of-service circuits
Verify network stabilisation throughout repair and monitor repair action to ensure minimal impact on the overall network

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake acceptance testing according to prescribed operating procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor network stability on completion and refer problems to appropriate area for action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Block alarms for out-of-service circuits

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate CCS relationships

  1. Log requests for relationship change and follow up problems with appropriate support staff
  2. Monitor network stability and manage loading of data until the process is completed
  3. Update models and enterprise systems
Log requests for relationship change and follow up problems with appropriate support staff

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor network stability and manage loading of data until the process is completed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update models and enterprise systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate CCS rearrangements

  1. Log requests for rearrangement scenarios and verify feasibility of the rearrangement
  2. Enter details of rearrangement in appropriate system and update system records
  3. Monitor completed work for accuracy and network stability on completion
  4. Produce a copy of documentation for future reference
Log requests for rearrangement scenarios and verify feasibility of the rearrangement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Enter details of rearrangement in appropriate system and update system records

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor completed work for accuracy and network stability on completion

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce a copy of documentation for future reference

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse signalling and digital path alarms and clear network faults

1.1 Obtain relevant legislation, codes, regulations and standards to prepare for the task

1.2 Activate alarm management system to produce a trouble report and verify common channel signalling (CCS) and data faults or problems

1.3 Investigate cause of alarm and analyse results to determine appropriate repair action and allocate resources

1.4 Monitor repair and restoration procedures to ensure commitment to specified timelines and initiate escalation procedures as appropriate and according to enterprise procedures

1.5 Reset alarms on completion of repair and monitor subsequent alarms to ensure no re-occurrence of the problem

2. Monitor integrity of data received on equipment ports

2.1 Activate alarm screens and monitor port times on a regular basis to ensure procedures are running

2.2 Clear port blockage and problems on completion of planned works and log in appropriate database

2.3 Monitor repair and restoration procedures to ensure commitment to specified timelines and initiate escalation procedures as appropriate and according to enterprise procedures

3. Monitor and acceptance test repair

3.1 Verify network stabilisation throughout repair and monitor repair action to ensure minimal impact on the overall network

3.2 Undertake acceptance testing according to prescribed operating procedures

3.3 Monitor network stability on completion and refer problems to appropriate area for action

3.4 Block alarms for out-of-service circuits

4. Coordinate CCS relationships

4.1 Log requests for relationship change and follow up problems with appropriate support staff

4.2 Monitor network stability and manage loading of data until the process is completed

4.3 Update models and enterprise systems

5. Coordinate CCS rearrangements

5.1 Log requests for rearrangement scenarios and verify feasibility of the rearrangement

5.2 Enter details of rearrangement in appropriate system and update system records

5.3 Monitor completed work for accuracy and network stability on completion

5.4 Produce a copy of documentation for future reference

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse signalling and digital path alarms and clear network faults

1.1 Obtain relevant legislation, codes, regulations and standards to prepare for the task

1.2 Activate alarm management system to produce a trouble report and verify common channel signalling (CCS) and data faults or problems

1.3 Investigate cause of alarm and analyse results to determine appropriate repair action and allocate resources

1.4 Monitor repair and restoration procedures to ensure commitment to specified timelines and initiate escalation procedures as appropriate and according to enterprise procedures

1.5 Reset alarms on completion of repair and monitor subsequent alarms to ensure no re-occurrence of the problem

2. Monitor integrity of data received on equipment ports

2.1 Activate alarm screens and monitor port times on a regular basis to ensure procedures are running

2.2 Clear port blockage and problems on completion of planned works and log in appropriate database

2.3 Monitor repair and restoration procedures to ensure commitment to specified timelines and initiate escalation procedures as appropriate and according to enterprise procedures

3. Monitor and acceptance test repair

3.1 Verify network stabilisation throughout repair and monitor repair action to ensure minimal impact on the overall network

3.2 Undertake acceptance testing according to prescribed operating procedures

3.3 Monitor network stability on completion and refer problems to appropriate area for action

3.4 Block alarms for out-of-service circuits

4. Coordinate CCS relationships

4.1 Log requests for relationship change and follow up problems with appropriate support staff

4.2 Monitor network stability and manage loading of data until the process is completed

4.3 Update models and enterprise systems

5. Coordinate CCS rearrangements

5.1 Log requests for rearrangement scenarios and verify feasibility of the rearrangement

5.2 Enter details of rearrangement in appropriate system and update system records

5.3 Monitor completed work for accuracy and network stability on completion

5.4 Produce a copy of documentation for future reference

Evidence of ability to:

identify and implement repair action within service assurance guidelines

analyse and interpret alarms including common channel signalling (CCS) and digital path

apply enterprise fault management priorities and escalation procedures

resolve problems in a methodical and logical manner

conduct appropriate tests and interpret results.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain acceptance tests

summarise alarm set-ups

explain principles of the following aspects of common channel signalling (CCS):

architecture

protocols

signalling

testing

describe CCS data and signalling pathways

explain repair and restoration procedures

outline switching network equipment operation.